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Support

Get help with account linking, rebates, payouts, and platform questions.

  • Response timeAccount cases are typically answered within 24 hours.
  • 24/7 on TelegramQuick questions and status updates anytime.

Contact support

Pick a channel and include the key details.

Email (account cases)

Best for verification, payouts, and detailed requests.

Telegram chat

Fast clarifications and updates.

FAQ

Self-serve answers about rebates, payouts, and rules.

What to include

These details help us resolve requests faster.

  • Account email or UID
  • Exchange or broker name
  • Issue description and screenshots (if any)

Security

We never ask for API keys, passwords, or access to your funds.

Support notes

Common topics

  • Linking exchange or broker accounts
  • Rebate eligibility and account routes
  • Payout timing and minimum withdrawals
  • Updating account identifiers

Response time

We reply as quickly as possible. Account-specific cases typically take up to 24 hours.

To speed things up

Include your account email or UID, platform name, and the date of the last trade or payout. Screenshots or order IDs help us verify faster.

Helpful links

Policies and security details.

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